Achieve 100%+ increase in CSM coverage!
- Capture real-time customer sentiment Leverage intent-detecting surveys to ensure that your customers are aware of the latest features and know how to get value from them.
- Prove your team’s value Prove the value of your Customer Success organization by providing valuable user insights to your executive buyers. Increase the ROI for your customers by providing insights into their internal users’ perceptions.
- Increase net revenue retention Quickly capture sentiment from users before there is a problem. Why wait for a trend to emerge? Enable feedback so your customers to express themselves as an individual.